We at Caulfields pride ourselves with the high-quality of the products we supply our customers and we always go out of our way to make sure that we provide you with only the best, regardless of your business or industry. We do of course understand that not every product is made equal and that sometimes there are cases where the product itself is not fit for purpose or simply do not suit for the reason that it was bought for.
Easy Returns via Store, Post or Courier
It is for this reason we are happy to accept items returned to us with 28 days of purchase and in this case we offer you an exchange or a full refund to your credit or debit card once we receive the items and process them in our warehouse. Any returns which fall outside this 28 day time period may be considered on a case-by-case basis and is at the discretion of Caulfields and may be refunded as a credit against a future purchase. All items must be returned to Caulfields in the same condition in which they were shipped and in a saleable condition. Caulfield Industrial reserves the right to refuse a return if it is determined that the item has been used or worn and then returned for any reason other than being ‘faulty’.