Caulfield Industrial prides itself on being an ISO 9001:2008 certified company which we attained back in 2003 & retained again in January 2013 through to January 2016. This is a world wide recognised set of rules which companies implement with the aim of enhancing product or service quality within their organisation. Caulfield Industrial consistently meet and exceed all standards set out due to our dedicated Quality team which leads the field within our industry sector.
ISO 9001:2008 forms part of a family of ISO 9000 standards, documents and guidelines; there are currently over 20 documents in total, with new or revised documents being added all the time to inform and increase companies' understanding of requirements and continually improve their business models.
In November 2008, the International Organisation for Standardisation introduced a revised set of Quality Management standards based on a process model. The new emphasis within the documents focused on Customer Satisfaction and Continuous Improvement within your business which Caulfield Industrial Ltd. have excelled in this area in the last number of years and we have realised the benefits of this new emphasis with increased market share with existing customers and an increase in new customers especially Medical Device and Pharmaceutical companies.